Unless otherwise stated on your item Buy Box, we strive to ship your goodies within 24 hours after receiving your payment. Email: long will my order take to arrive?.Our Online Customer Service contact details Once we have validated your return we’ll arrange collection of your item at no charge, after which you’ll have the choice of: We’ll need relevant photographs so that we can assess how the damage occurred and use the experience to improve our service to you. Please click here to send us your query, or give us a call on 010 597 3664. Should you receive your item/s in a damaged condition, please notify us within 7 days. Please note that no refund is available if the item was received as a gift. Once we’ve received your returned item, you’ll have the choice of: You can also email us here for immediate assistance. Please click here to send us a contact form with your request, or give us a call on 010 597 3664. We’ll be happy to arrange a collection and replacement delivery for you on your behalf at the quoted courier fee. Please see below for information how to package the return and how we process your refund. We want you to be happy with your purchase, and so you may return most of our products in their new, unopened condition within 14 days of delivery for a full refund. Simply changed your mind about your purchase?
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